REFUND POLICY

Last updated: September 18, 2025

General Terms

By purchasing any plan with Manpreet Singh, LLC dba AppTesters (“AppTesters”, “we”, “our”, “us”), you become a customer of AppTesters. Any and all device registrations are provided as paid benefits of your membership according to the plan you purchased. You are not directly purchasing a UDID registration or any other Apple-related product from Apple Inc. Your purchase covers the resources, infrastructure, and support services required to operate AppTesters and maintain membership access.

Refund Eligibility

All sales are final under all circumstances. Once an order is placed, AppTesters does not issue refunds before processing, after processing, after device submission, after certificate delivery, after Apple eligibility delays, after certificate revocation or suspension, or because the service does not meet personal expectations.

Chargebacks

If you initiate a chargeback or payment dispute, your membership will be immediately terminated and you will be permanently blacklisted from future use of AppTesters services.

Additional Fees

Payments are processed by third-party providers (e.g., Stripe, PayPal, Blockbee, Razorpay). Extra fees may apply depending on your chosen payment method and are non-refundable.

Account Monitoring / AML Policy

We reserve the right to cancel or suspend memberships if suspicious or fraudulent activity is detected. Our payment processors (Stripe, PayPal, or others) may independently flag and/or cancel any transaction they deem suspicious.

Warranties & Replacements

AppTesters guarantees that your membership remains active for 365 days from your initial purchase, regardless of Apple’s revocation policies. If Apple revokes a certificate, we will reassign your device(s) to another available certificate at no additional cost, up to a maximum of five eligible replacements. This reassignment is a free benefit of your membership and does not qualify for a refund. Delivery of a replacement certificate may take time if Apple places your UDID into an “Ineligible” state per their policies.

Final Agreement

By purchasing a membership with AppTesters, you acknowledge and accept this Refund Policy as part of our Terms of Service. Please also review our Privacy Policy.

We may update this Refund Policy from time to time. Your continued access to or use of AppTesters services after an updated policy is posted means you accept the updated policy.

Questions about refunds?

Our support team is here to help clarify anything about this policy.