General Terms
By purchasing any plan with Manpreet Singh, LLC dba AppTesters (“AppTesters”, “we”, “our”, “us”), you become a customer of AppTesters. Any and all device registrations are provided as paid benefits of your membership according to the plan you purchased. You are not directly purchasing a UDID registration or any other Apple-related product from Apple Inc. Your purchase covers the resources, infrastructure, and support services required to operate AppTesters and maintain membership access.
Refund Eligibility
All sales are final under all circumstances. Once an order is placed, AppTesters does not issue refunds before processing, after processing, after device submission, after certificate delivery, after Apple eligibility delays, after certificate revocation or suspension, or because the service does not meet personal expectations.
Chargebacks
If you initiate a chargeback or payment dispute, your membership will be immediately terminated and you will be permanently blacklisted from future use of AppTesters services.
Additional Fees
Payments are processed by third-party providers (e.g., Stripe, PayPal, Blockbee, Razorpay). Extra fees may apply depending on your chosen payment method and are non-refundable.
Account Monitoring / AML Policy
We reserve the right to cancel or suspend memberships if suspicious or fraudulent activity is detected. Our payment processors (Stripe, PayPal, or others) may independently flag and/or cancel any transaction they deem suspicious.
Replacements
All sales are final. AppTesters does not issue refunds for any reason, including certificate revocation.
Every plan includes 5x Revoke Protection. If Apple revokes your certificate in a normal revocation, we replace it free of charge, up to five times in total for the duration of your plan: within the one year of a 1-year plan, or over the life of a Lifetime plan. After five free replacements, further revocations are not replaced for free.
A mass revocation event (when Apple revokes all or nearly all of our developer accounts, or those across the industry, at the same time) is not covered by free replacement. In that case, we may offer replacement certificates at a discounted price.
A replacement is a benefit of your plan, not a refund. Delivery may take time if Apple marks your device as “Ineligible”.
Final Agreement
By purchasing a membership with AppTesters, you acknowledge and accept this Refund Policy as part of our Terms of Service. Please also review our Privacy Policy.
We may update this Refund Policy from time to time. Your continued access to or use of AppTesters services after an updated policy is posted means you accept the updated policy.